I was recently asked by my friend, former MFA classmate, and successful entrepreneur Joe Klemczewski, PhD, what my dream job is in terms of stepping into a company and how I would contribute to improve it. This is a question I’ve heard in various forms on job interviews, which has never been easy for me to answer. After reviewing what I had written in my response to Joe, I thought it would be worthwhile to share and elaborate on my final dream job answer here on the blog.
While it’s hard to pinpoint a specific dream job title and role, I want to ensure that I am contributing in a meaningful way, like helping employees by creating growth opportunities and a positive culture, giving back to a community through volunteerism and donation of goods and services, and improving the business’s bottom line, of course. That said, I would take a holistic approach to any type of business, big or small, by addressing the following broad areas:
- Branding, which includes public perception that goes far beyond logo design and corporate identity, such as how employees interact with the public, how products or services are presented, and corporate social responsibility initiatives.
- Publicity, public relations, and corporate communications. These tie directly to branding, in how brand initiatives are communicated internally among employees, and externally for promotions and in crisis situations, to name a few.
- This, too, falls branding umbrella: the elevation of products or services wherever there is an opportunity to improve public perception, improve quality, and increase profitability.
- Work with marketing, sales, and creative teams along with other stakeholders on strategy to achieve the above points.
Within the points listed above tactics and projects would include, but are not limited to: all forms of advertising, web and social media, print and out-of-home media, streamlined internal networks like CRMs to support these initiatives, implementing collaborative tools for employees to improve productivity and efficiency, improvements to the product and service development and management, and corporate storytelling.
I realize this is a broad scope description of a dream job with several functional verticals, but it is how I perceive businesses I become involved in. Everything listed above can be boiled down to my two core skill sets – creativity and communication. These endeavors are applicable to large multi-national corporations and small independent book publishers – the objectives and thought-processes are the same regardless of the scale and the methods are adaptable.
Some may call this commercial development or holistic branding; I’m sure there are more that aren’t coming to mind right now. No matter the term, this is what I do … this is my profession.