A Writer’s Exploration: Trust and Deception

As I sat down to write this week’s Exploration entry I found myself lost on subject matter. Lately, my head has been filled with such items as propaganda, public opinion, and other historical public relations topics. I have been reading a lot about Edward Bernays lately, if you haven’t noticed my other blog entries, along with other related subjects. To say the PR world isn’t consuming me would be outlandish, so I won’t. The combined topic of ethics and deception has called my attention this week, but this is a writing blog so I need to stay on focus.

Recently, in the online forum for my MFA writing workshop, a debate broke out about the ethics and creative freedom applied to nonfiction. More specifically, was a fabricated life story labeled as nonfiction that became a number one seller acceptable because it may have had a positive impact on the readers’ lives? I am referring to James Frey’s A Million Little Pieces, and how it was revealed to be a lie by Oprah Winfrey on her former TV show. The argument came down to two basic sides: was he deceptive and therefore committed a heinous act by lying to his audience? Or was it okay because nonfiction in general cannot be truly accurate as it is based on memories and interpretations in the first place?

Now I really don’t want to go down this road on a matter that is a few years old, but it does resonate with the matters I have been reading about Edward Bernays and his grandiose claims of affecting the American fabric through his Big Think schemes. Don’t get me wrong, I admire his accomplishments, even if some were contrary to his own claim to strong ethics, like his push to increase women smokers during the 1920s through the 40s for the American Tobacco Company, beginning with the Torches of Freedom stunt. It was revealed in his files that he turned over the the Library of Congress – 805 boxes from his nearly eighty year career – that he was well aware of the scientific findings about the ailments and carcinomas smoking caused. Yet he used his tools of public relations to persuade the public that such findings were wrong, and that any moderate smoker who was neither a child nor elderly would be unharmed. I could not believe I was reading this about the man who made ethics a top priority in The Father of Spin by Larry Tye, a biographic history of Bernays and the birth of the public relations discipline.

You could say I felt deceived. Not that his work performed forty years before my birth would have made me a smoker today, but his ethical proclamations in his books Crystallizing Public Opinion and Propaganda make him a hypocrite. Disappointment ensued in my perception of this new hero I recently found, but then, he was only a human behaving as humans do – imperfectly and fighting to stay ahead of the herd.

Looking back at what I just wrote it feels more like a confessional and venting outlet, not as fun as I normally aim for. I do know this – in his posthumous state he is still teaching me how to spot the lies and use truth as a tool to get the job done, even if it means keeping it under wraps for awhile. He did eventually lead a campaign to stop smoking in the 1960s and admitted his personal guilt on the matter. He has also taught me a lesson I saw portrayed on last week’s episode of House of Lies – don’t trust anyone until you know their angle.

A Writer’s Exploration: Own Your Words

A topic that has come to bother me lately is the usage of passive language. Okay, I will admit it – it annoys me. Equally annoying is the avoidance of owning a documented statement, denying it in order to cater to a specific audience. But this isn’t just about my perception on owning language, it’s the perception by the audience of the communicator and the organization they represent.

When I read a line in a bulk corporate email such as “We encourage you to review your account to confirm there may not be any conflicting or otherwise questionable activity, if so, please contact us so we may be able to help you,” I cringe. What is so difficult about telling the audience, in a respectful manner, “Please check your account and contact us if there is an error, we will work with you to fix it.” Give reason, be forthcoming; avoid becoming an insipid spineless messenger.

It’s sad, I see this passive language everywhere – politics, business-to-customer communications, within organizations, legal and financial documents, and so on. What does it say about the direction our culture has taken? My gut instinct swears it is contributing to a downward spiral of lower educational standing along with other decreases of rank and glamour on a global scale. Now I may appear to be overreaching, in fact, I know I am – I tend to look at issues from both extremes of an argument in my own process of narrowing them into mid-ranged rational points of view. This applies just as much to a political stance as it does to grammar. And my gut tells me, because it has nothing better to do than play truth-seeker, perpetuators of passive language make the group they represent appear soft and unable to commit to an action or thought process. That alone makes the group vulnerable to submissive defeat in a competitive environment. Communicators need to be conscious of this at all times.

We live in a capitalistic democracy, here in America, and therefore an element of Darwinism sits at the foundation of how our country operates. Competition drives our economy and our politics, and communication plays a critical role in their facilitation. When I hear the current panel of presidential candidates unable to answer a question directly, I automatically lose respect for them. I am sure I can speak for the population in that we do not want to hear a candidate beating around the bush, backpedaling, or denying they said something has been well documented. Mitt Romney’s latest backpedaling about the Blunt Amendment was astounding, when first asked in an interview he said government had no business in the privacy of a couple’s home, then asked about that stance less than a day later, he claimed he misunderstood the question as he pandered to the party lines. Really?

Owning your words is a powerful stance. No one can take away their meaning or interpret them as anything but what they were intended. Great leaders do this well, whether they are individuals or whole organizations. So my advice to everyone reading this, and please share it with your friends – kill ambiguity, do not take a passive approach to deflect blame or shift responsibility, just say what you mean. And prepare yourself to stand by your words.

A Writer’s Exploration: Wordiness and the Lack of Self

Wordiness is ubiquitous. It appears in emails, Facebook status updates, blogs, memos, newsletters, bulletins, tabloids, signage, packaging … I am sure you get the picture. It is often a result of not mastering the language, not taking the time or knowing how to wordsmith, not knowing the true definitions of words. It comes from our K-12 education in which our English teachers encouraged us to dress up our otherwise simplified and direct prose with flowery language and ornamentation. Make it colorful. Make it dramatic. Make it superficial!

I don’t blame the perpetuators of wordiness for their origins, but I do wonder if they ever consider how it reflects on their being. I’m not exactly going existential here, though a parallel could be drawn by anyone insisting on that level of depth. Your self, my self, the collective self of the population at large, is reflected in everything we do and say, essential to our personalities and the personae we are perceived by.

The careless overuse of words, particularly descriptive and melodramatic language, creates a persona comprising a lack of concision, blurred clarity, a deficit of directness, and unnecessary complexity. I am intentionally going way over the top with wordiness as I espouse this idealized concept I just created on the fly earlier this morning. Or, simply put, I was intentionally wordy in my adoption of this new concept to illustrate the point. One’s true character is mired by these complexities much like viewing their aura through a kaleidoscope and not the naked third eye. Exhausted yet?

An exercise in extreme anti-wordiness

I recently wrote a short story using no descriptive language – no adjectives, no adverbs, no dialogue, though a rare exception was permitted for describing time transitions – as an exercise for my MFA writing workshop. It forced me to consider how I would convey mood, environment, and appearance through carefully selected nouns and verbs. Each meticulously selected word took on a new power and stronger meaning. After I shared it with my workshop group, I learned from their feedback that I had crafted an effective suspenseful and vivid story with zero descriptions. It was a worthwhile challenge that I will employ regularly moving forward.

I urge anyone battling their wordiness demons to try this exercise too. You will find your true self in the process.


Please share your thoughts on this below. I am always interested in what others think.

Book review: On Writing Well

My recent review of William Zinnser’s On Writing Well appears on the Anne W Associates blog. I enjoyed this book immensely; it has opened up a new perspective in how I approach writing.

Check it out! http://www.annewassociates.com/book-review-writing-with-a-newfound-freedom/

A Writer’s Exploration: On Persuasion

This is the first of a new series of blog posts on my exploration and contemplation of the craft of writing. My focus is generally on the business side, though my short fiction self will undoubtedly make its presence known. Please excuse the bland title, I wanted to avoid clichés and lameness, so naturally, my mind has gone blank. So be it. 

So, I just finished reading the book Media Control: The Spectacular Achievements of Propaganda by Noam Chomsky, a book on the use of propaganda as a device to lead a nation into war, and it got me thinking about the topic of persuasion. Persuasion is a necessary requirement of the PR/Corporate Communication field I work in, and a challenging topic at that.

It brings up a question of ethics and morals I am sure many have heard countless times about PR thanks to the bad rep of propaganda – lying. I don’t like to lie about anything, I pride myself in being honest (blatantly honest) – to the point that I sometimes need to shut my mouth. Until now, I never studied this subject in school; rather, I obsessively learn from reading and watching the news and following current events. I have become a pro at spotting the liars on the pundit shows, not only those who avoid answering the question so they aren’t technically lying. It amazes me – why is honesty in the political world so rare?

The key to strong Corporate Communication writing, among simplicity, clarity, and conciseness, is the ability to win over the audience. Winning does not imply that the writer should fabricate information, or manipulate its meaning, though I have learned from past experience some people will try it. I find in my work that honesty and enthusiasm are successful, as well as humor when it applies, writing in my own voice, and avoiding jargon and other elitist mannerisms. If I begin to write in business speak I might as well fire myself.

I am about to read Propaganda by Edward Bernays, the father of PR and the propaganda machine. This topic is fascinating; I see it touching on the 2012 presidential campaign among many other recent and current events. I will revisit propaganda in the coming weeks on this blog as my exploration continues.